1. Introduction

We strive to provide high-quality services to our customers. However, we understand that there may be instances where a refund or return is necessary.

2. Eligibility for Refunds

• Refund requests must be made within 7 days of purchase.
• Refunds are applicable if:
  • The service was not delivered as described.
  • Technical errors prevented service completion.

3. Non-Refundable Services

• Digital services that have been initiated or completed.
• Subscription-based services (once the term has started).
• Marketing and advertising campaigns (if already launched).

4. Refund Process

• Submit a refund request at hello@vynhive.com with order details.
• Refunds will be processed within 7-10 business days if approved.

5. Cancellations

• Service cancellations must be requested before work begins.
• If a project is already in progress, partial refunds may be considered.

6. Late or Missing Refunds

If you haven’t received a refund, check with your bank or payment provider before contacting us.

7. Modifications to This Policy

We reserve the right to update this policy at any time.

8. Contact Us

📧 Email: hello@vynhive.com
📞 Phone: 8094433344